1. Information We Collect
We collect the following types of information:
- Account Information: Email, username provided during registration
- Usage Data: Access logs, feature usage, device information
- Payment Information: Transaction records (we do not store full payment card numbers)
- Content Data: Prompts, workflows, and agent configurations you create
2. How We Use Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related notifications
- Detect and prevent fraud and abuse
- Comply with legal requirements
3. Information Sharing
We do not sell your personal information. We share information only:
- With your explicit consent
- With trusted service providers to operate the platform
- When required by law or to protect rights
4. Data Security
We implement multiple security measures:
- Full-site HTTPS/TLS encrypted transmission
- Sensitive data encrypted with AES-256
- Regular security audits and vulnerability scanning
- Strict access control policies
- Daily automatic data backups
5. Cookies
We use cookies and similar technologies for session management, preferences, and analytics. See our Cookie Policy for details.
6. Data Retention
We retain data for as long as needed to provide services. You may request account and data deletion at any time.
7. Your Rights
You have the right to: access, correct, delete your personal information; withdraw consent; data portability; lodge complaints with supervisory authorities.
8. Children's Privacy
The Platform is not intended for users under 16. We do not knowingly collect children's information.
9. International Data Transfers
Your data may be stored on servers in different countries. We ensure transfers comply with applicable data protection laws.
10. Contact Us
Privacy inquiries: privacy@tunx.ai